- when using contextual names in email templates, "_self" refers to card that triggers the email, not to the template itself
- address fields (*to, *from, *cc, and *bcc) can point to users or directly to email addresses
- the contextual name "_user" often comes in handly in address fields
- it's a good idea to fill out both +*html message and +*text message fields to make sure the email looks great for all kinds of readers