Only unusual variable i noticed was that her account was created a long time ago (July 2007). --John

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yes, somehow her account had the wrong extension. basically a bad legacy data problem. We haven't seen that elsewhere, and this manifestation is not even the worst face of the bug, so I'm going to close this.

  --Ethan McCutchen.....Sun Jul 13 14:37:34 -0700 2008