As of 1.8 it will do the second part above.  First one will need more thought.

So, ticket handle virtual plus cards better in Search bar ?

  --John Abbe.....Tue Dec 06 10:32:09 -0800 2011

this is duplicate of another idea. no time to hunt it down right now...

  --Ethan McCutchen.....2013-02-25 05:36:25 +0000