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Support Ticket

lost access to administrative user account+status
acknowledged
help edit space_dashboard
lost access to administrative user account+tags
 

lost access to administrative user account+issues

help edit space_dashboard

Since creating an account I am no longer about to log into my administrator account on our own Wagn site.  I'm not sure what happened.  But I used [email protected] as my admin account for our site http://mkwagn.com.252.cldstr.com/

 

help edit space_dashboard

I didn't see any Users at http://mkwagn.com.252.cldstr.com/wagn/User since you made them only readable by people who are signed in. I signed up for an account, so if you can approve it I will take another look and see if I can figure anything out. (You may not be able to without your administrator account).

 

Or maybe it's really simple to fix - did you try Forgot Password at http://mkwagn.com.252.cldstr.com/wagn/account/signin ?

--John Abbe.....2013-06-30 03:52:09 +0000

Thanks John. I did try using the forgot your password tool and it said that the email address was inactive, even though it's not because I was getting info to it from the Wagnbot about new signups. I just went ahead and created another site and am going to delete the old one.

--Anthony Gualandri.....2013-07-03 15:17:29 +0000

Hunh. Well, let us know if the new one has this problem again (or anything else :-).

--John Abbe.....2013-07-04 08:17:25 +0000

Hi Anthony.

 

Sorry I'm just now catching up (I was away on vacation).

 

Were you able to create the site without issues, or did it happen again?

--Ethan McCutchen.....2013-07-08 18:44:28 +0000

(renamed this support ticket)

--Ethan McCutchen.....2013-07-08 18:57:13 +0000