Is this on your own install or on one of our hosted wagns?
The first thing I would do would be to look in the "users" table to see if the email is listed there. It shouldn't be there if there's not a card associated with it, but that table should help you figure out what happened.
Is it possible that this account is associated with the "Wagn Bot" card?
- ethan
It is on a hosted wagn.
It is not The Wagn Bot card.
Is it possible then to look at the users table directly? I have just been looking at the list of user cards.
--Jono.....Mon Oct 10 08:41:20 -0700 2011
Oh, Jonathan, sorry, forgot you were Jono.
Apparently you signed up as "TestMember" with that email and then rejected the user. That meant that that email address had been rejected and blocked.
I removed it. In the future, you can do testing of this sort with your gmail address by doing things like: yourname+1@gmail.com or yourname+randomword@gmail.com. Gmail ignores everything after the plus, so you can still receive this email, and wagn will treat each email as a different one.
--Ethan McCutchen.....Mon Oct 10 08:49:08 -0700 2011
For future reference, for example if a user is accidentally rejected, how can I find the list of blocked email addresses?
--Jono.....Mon Oct 10 10:21:07 -0700 2011
we don't currently have access to that via the interface but will after 2.0
--Ethan McCutchen.....Mon Oct 10 19:32:13 -0700 2011