File size upload issue

Support Ticket

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answered
 

We use WAGN v1.5.3 and nginx (client_max_body_size 500M). Uploading a 100MB file is fine, uploading a 200MB breaks with the following:

 

 

Processing CardFilesController#create (for 192.168.50.10 at 2011-05-10 11:28:57) [POST]

  Parameters: {"card_file"=>{"uploaded_data"=>#<File:/tmp/RackMultipart16639-0>, "attachment_uuid"=>"748316037914393851037778106034", "type"=>"CardFile"}}

 

ActionView::MissingTemplate (Missing template card_files/new.erb in view path app/views:vendor/plugins/exception_notification/lib/../views):

  /usr/lib/ruby/gems/1.8/gems/hoptoad_notifier-2.4.9/lib/hoptoad_notifier/rack.rb:27:in `call'

  /usr/lib/ruby/gems/1.8/gems/hoptoad_notifier-2.4.9/lib/hoptoad_notifier/user_informer.rb:12:in `call'

  passenger (2.2.15) lib/phusion_passenger/rack/request_handler.rb:92:in `process_request'

  passenger (2.2.15) lib/phusion_passenger/abstract_request_handler.rb:207:in `main_loop'

  passenger (2.2.15) lib/phusion_passenger/railz/application_spawner.rb:441:in `start_request_handler'

  passenger (2.2.15) lib/phusion_passenger/railz/application_spawner.rb:381:in `handle_spawn_application'

  passenger (2.2.15) lib/phusion_passenger/utils.rb:252:in `safe_fork'

  passenger (2.2.15) lib/phusion_passenger/railz/application_spawner.rb:377:in `handle_spawn_application'

  passenger (2.2.15) lib/phusion_passenger/abstract_server.rb:352:in `__send__'

  passenger (2.2.15) lib/phusion_passenger/abstract_server.rb:352:in `main_loop'

  passenger (2.2.15) lib/phusion_passenger/abstract_server.rb:196:in `start_synchronously'

  passenger (2.2.15) lib/phusion_passenger/abstract_server.rb:163:in `start'

  passenger (2.2.15) lib/phusion_passenger/railz/application_spawner.rb:222:in `start'

  passenger (2.2.15) lib/phusion_passenger/spawn_manager.rb:253:in `spawn_rails_application'

  passenger (2.2.15) lib/phusion_passenger/abstract_server_collection.rb:126:in `lookup_or_add'

  passenger (2.2.15) lib/phusion_passenger/spawn_manager.rb:247:in `spawn_rails_application'

  passenger (2.2.15) lib/phusion_passenger/abstract_server_collection.rb:80:in `synchronize'

  passenger (2.2.15) lib/phusion_passenger/abstract_server_collection.rb:79:in `synchronize'

  passenger (2.2.15) lib/phusion_passenger/spawn_manager.rb:246:in `spawn_rails_application'

  passenger (2.2.15) lib/phusion_passenger/spawn_manager.rb:145:in `spawn_application'

  passenger (2.2.15) lib/phusion_passenger/spawn_manager.rb:278:in `handle_spawn_application'

  passenger (2.2.15) lib/phusion_passenger/abstract_server.rb:352:in `__send__'

  passenger (2.2.15) lib/phusion_passenger/abstract_server.rb:352:in `main_loop'

  passenger (2.2.15) lib/phusion_passenger/abstract_server.rb:196:in `start_synchronously'

 

** [Hoptoad] Timeout while contacting the Hoptoad server.

** [Hoptoad] Environment Info: [Ruby: 1.8.7] [Rails: 2.3.5] [Env: production]

** [Hoptoad] Failure: NilClass

** [Hoptoad] Environment Info: [Ruby: 1.8.7] [Rails: 2.3.5] [Env: production]

Rendering /var/www/wagn-rms/public/500.html (500 Internal Server Error)

 

 

Any advice where I can start trying to find this issue?

 

Good of you to post the trace, but, man, this trace doesn't say a ton to me.

 

I'm curious as to what error we might get without hoptoad.  The 1.6 release is in its final stages and can be downloaded now in the develop branch.  If you're feeling bold, you might try installing that and excluding hoptoad.  It's a fairly involved upgrade, though, so be sure to read the notes on Wagn 1.6 if you try this.

 

I don't have a great reason to think that would work, except that the issue may just be that some part of wagn is timing out before you can finish the upload, and this hoptoad module -- which is totally unnecessary for most users -- seems like a reasonable culprit given the trace.


any luck tracking this down?

  --Ethan McCutchen.....Thu May 19 12:15:29 -0700 2011


The issue is that Wagn set a 5MB upload max. In wagn 1.8, this will become configurable and will have better error handling.

  --Ethan McCutchen.....Thu Dec 01 11:48:53 -0800 2011