multi-edit failure in FF3 on Win XP

Support Ticket


Theresa Willams can't edit templated cards-- she's running Firefox 3.07 on Win XP.  I had her install firebug, when clicking save on multi-edit she gets this error :

this.form is null
onclick(click clientX=64, clientY=246)


the card was


seems to be fairly specific- I installed ff 3.07 on XP in parallels, no such issue.

  --Lewis Hoffman.....Fri Mar 13 13:26:22 -0700 2009

can experiment with changing the js code to access the form a different way; not sure if it will help, debug cycle is painful unless there's some way for me to control her computer. Vnc session?

  --Lewis Hoffman.....Fri Mar 13 13:28:19 -0700 2009

maybe try logging in as her..

  --Lewis Hoffman.....Fri Mar 13 13:29:36 -0700 2009

I'm skeptical of this; we haven't been able to reproduce, so I lowered the priority.

  --Ethan McCutchen.....Wed Apr 15 13:16:18 -0700 2009

changing to a support ticket.

  --Ethan McCutchen.....Sun Aug 02 21:59:45 -0700 2009

can't reproduce. closing.

  --Ethan McCutchen.....Mon Dec 07 13:24:50 -0800 2009