Support Ticket


When I open "closed" cards or double click to edit cards the entire site loads into the space, nav bar included.


Running version 1.12.13

Have a card. Add an inclusion with the layout "closed", expand that card. The card opens but has the whole site layout within it (see attachement)

opening or editing card loads full page+screenshot

It's happening on this site too. Could it be my internet connection?

--Drew.....2014-06-10 11:32:30 +0000

hmm, I'm not having this issue.


What appears to be happening is that the server is interpreting an xhr (ajax) request as if it were a normal request. For example, when you go to "/simple_skin" in your browser, it's a normal request and gives you simple_skin inside the layout. But when you go to "view > refresh" in your browser, it makes a nearly identical request, but since it's ajax, it doesn't give the layout, it just refreshes the content of the card itself.


Why is this happening? I don't know, but my suspicion is that it's on the browser side. Are you able to reproduce the same problem in multiple browsers?


--Ethan McCutchen.....2014-06-10 15:18:27 +0000

After resetting the browsers it appears to have been fixed. I guess it was just a fluke on my end.

--Drew.....2014-06-12 14:28:49 +0000

Just kidding, the problem has started again. I'll try and test it on another internet connection. I'm not seeing anything coming through the console. I thought I had a 409 error, but can't reproduce it...


It's happening in both Firefox and Chrome.


I'm on a weak network that might have some content blocked...

--Drew.....2014-06-12 15:10:59 +0000

Is this still happening? I've never seen this anywhere else.


If you see it happening again, can you go to some internal page (not the homepage so it's easy to find in the logs) and let me know when you made the request?


I still think my analysis of what the server is doing is right, I just don't have any idea why it's doing it. Why doesn't the server know it's an AJAX request?

--Ethan McCutchen.....2014-06-23 20:44:14 +0000